FAQs
Find answers to common questions about shipping and your account.
BEFORE YOU SEND
A little clarity.
A better start.
Have another question? We’re here to help.
Contact our teamHow do I get started?
Create a customer account, then contact our team to confirm the right service, current rates and receiving instructions before sending your shipment.
Where should I send my package?
For air shipments, use 2758 NW 30th Way, Lauderdale Lakes, Florida 33311, United States. Use your own full name as the recipient and your personal TTSS customer code followed by AIR on Address Line 2. Sign in to copy your personalised address. Confirm sea and land arrangements separately.
How much will my shipment cost?
Air shipping costs J$750 for up to 1 lb, J$1,300 for up to 2 lb, J$1,800 for up to 3 lb, J$2,200 for up to 4 lb and J$2,500 for up to 5 lb. Above 5 lb, add J$500 per additional pound or part thereof. View Shipping rates and use the weight calculator. Contact us for sea or land freight and to confirm any other applicable charges.
Can I ship by sea, air or land?
TT Shipping Solutions offers sea, air and land shipping services. Contact us to confirm the available arrangements for your cargo and destination.
How can I track my package?
Sign in to your customer account to see the package updates recorded by our team. Contact us if you need help identifying or locating a shipment.
Where can I see what I owe?
Your customer account shows issued invoices and their outstanding balances. Contact the team if you have a question about a charge or a payment.